mcphersonprinciple.com

Resources


Podcasts
  • Click this link to view my discussion regarding The McPherson Principle concepts with Natalie Yeadon at Digital Impletus.
  • Follow this link to hear my discussion with Michael Passanante at Besler regarding the specific measurements covered in The McPherson Principle.
  • Episode One - Irreverent Revenue Cycle: A discussion related to new ways to measure and improve revenue cycle operations for healthcare provider organizations with subject matter specialist Doug Long.
  • Episode Two - Irreverent Revenue Cycle: This episode discusses how revenue cycle and workflow software can also help enhance employee performance. 
  • Episode Three - Irreverent Revenue Cycle: A discussion related to employee performance ratio (EPR), a calculation of an employee’s productivity AND effectiveness. Productivity is incremental improvement while effectiveness is exponential improvement. The combination in the EPR is a powerful indicator of employee contribution.
  • Episode Four - Irreverent Revenue Cycle: On this episode, we discuss natural language generation (NLG) software and how utilizing tools such as Automated Insights by Wordsmith can help healthcare provider organizations make actionable decisions to improve their revenue cycle performance.
  • Episode Five - Irreverent Revenue Cycle: On this episode, we discuss the process effectiveness ratio (PER), a performance optimization service, and how to use analytics and Automated Insights to formulate more meaningful solution plans. 
  • Episode Six - Irreverent Revenue Cycle: On this episode, we discuss the operational efficiency ratio (OER) and process effectiveness ratio (PER) to evaluate current processes, improve operations and target opportunities.

Resources to support The McPherson Principle

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File Type: mp3
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