In the transformative style of Eliyahu Goldratt's blockbuster novel The Goal, Michael Duke offers the healthcare industry approachable, cutting-edge strategies that unlock the key to maximum Revenue Cycle Performance.
The McPherson Principle is an engaging business novel about a hospital system in big financial trouble. Written through the eyes of Bill Matthews, the VP of Revenue Cycle Management whose career - and the careers of his team - are on the line.
About The Author
Michael has spent three decades navigating metrics and methodology for monitoring staff and operational performance throughout the healthcare industry. A committed leader with the nationally recognized Baker Tilly healthcare consulting practice. Duke works with clients to help them eliminate outdated strategies and achieve higher performance and long term success. He earned a BS from West Virginia Wesleyan and an MBA from the University of North Carolina at Chapel Hill.